Solution/ Technology offered
Epabx (Electronic Private Automatic Branch Exchange), voice DISA-n-auto attendant, auto-redialling.
Martins Road Family Medical Practice has been providing comprehensive medical care for the local community in a convenient and affordable manner since 2007. The doctors at Martin Road Medical Center are dedicated to provide an exceptional level of care for all types of medical requirements. The practice is an AGPAL accredited general practice and communication between doctors as well as patients is very important for effective delivery of quality care. The management at Martins Road Family Medical Practice approached Telefirm Pty Ltd for a solution to implement effective internal epabx communication between doctors and staff.
Martins Road Family Medical Practice is a proud provider of comprehensive medical care for the local community in a convenient and affordable manner since 2007. The staff at Martins Road Medical Center make every effort to accommodate patients’ preferred time and doctor. Emergencies are given a priority as well. The admin staff always try to attempt the patients if there is any unforeseen circumstance or the doctor is away. Longer consultation times are made available on request.
If patients require an interpreter service, the staff tries to arrange it with an advance notice. Martins Road Family Medical Practice is a bulk billing practice for all patients who have a current Medicare Card. The complete practice setup is committed to preventive care and reminder letters or SMSs are sent from time to time offering preventive health services appropriate to patients’ care. Doctors at the medical practice are not only well-qualified , but they also share a broad range of expertise and experience between them.
The general practitioners also specialise in skin cancer checks and skin cancer surgery is also conducted at the center. Martins Road Family Medical Practice comprise of a friendly team of full time nursing and reception staff led by a practice manager. They are fully capable to assist the doctors and help patients at any given situation. The nurses can assist with immunisations, health checks, chronic disease management, pap smears, blood tests, spirometry and wound management.
Telefirm delivers innovative telecommunications solutions to businesses of all shapes and sizes since 2006. This delivery comes from our specialist industry knowledge and ongoing commitment to delivering whole-of-business solutions across all areas of Voice, Data, Internet, Online services and Mobility. Our technical expertise is backed up by unrivalled service in consultancy, sales and design.